Help / FAQs

FAQs

1. What if I order an incorrect size?

You can get your order exchanged within 7 days of delivery. However make sure all items to be returned are in their original condition and packaging with all tags attached.

2. Where do you ship?

We offer free shipping worldwide. Shipping times to Middle Eastern Countries are 2-5 Business Days. Shipping times to Europe and the US are 4-7 Business days.

3. When will you restock items that are out of stock?

Although we ensure to restock items before they run out, we still restock them within a week. However limited time items will not be restocked.

4. Where can I view my sales receipt?

When you place the order, we will send you a confirmation email with your sales receipt and a tracking number to track your order.

5. Will I receive the same item as on the website?

Yes you will receive the same item as you ordered through the website however size and color may vary due to pixels and lighting.